Terms and Conditions
The terms and conditions set out here are intended to be comprehensive, but are subject to change without notice. They cover the content, products and processes of the website.
Services described on the site are subject to change and development to reflect best practice. Halfpenny Development Ltd reserves the right to alter specification without notice before delivery.
All training materials and instruments are the property of Halfpenny Development Ltd and may not be reproduced in any form without permission from Halfpenny Development Ltd.
Halfpenny Development Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Halfpenny Development Ltd. may change this policy from time to time. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 28th June 2012.
What we collect
We may collect the following information:
- name and job title;
- contact information including email address;
- demographic information such as postcode, preferences and interests;
- other information relevant to customer requirements, surveys and/or offers.
Our Clients’ information
- Information regarding clients will not be given to third parties, nor displayed on Halfpenny Development’s website or company literature.
- Halfpenny Development Ltd. will not discuss individual client’s support requirements with any third party unless permission is given.
- A confidential record of contact with Halfpenny Development Ltd. in their capacity as Dyslexia Specialists will be kept.The information held allows the company to ensure that we support individuals and organisations as fully as possible. All clients receiving advice and support are issued with a copy of the confidentiality policy and asked to sign the confidentiality statement before work begins.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping;
- We may use the information to improve our products and services;
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided;
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes;
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Data Protection Act
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Halfpenny Development Ltd., 20 Main Street, Leadhills, Scotland, ML12 6XR.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
All downloadable material was virus free at the point we loaded it to the website. You are advised to perform your own virus checks once the material is downloaded to your computer.
E-mail and spam filtering
This website sends emails but we cannot guarantee that messages sent will reach the recipient. It is the responsibility of each recipient to ensure that their own systems, including spam filtering facilities, are configured to receive messages from the site.
Spam and spamming
Unauthorised harvesting of emails from this site and then sending unsolicited emails is a contravention of the EU Directive on Privacy and Electronic Communications. This is classed as spamming. We reserve the right to investigate this practice with the relevant authorities and take appropriate action.
Where prices are stated these are subject to change without notice.
Unless otherwise agreed, all payments are due within 30 days. Deposits made for services will be deducted from final charges in accordance with fulfilment of these terms and conditions.
Cancellation / Refund Policy
You have the right to cancel within seven days of making a contract with us. Email us at email@example.com and we will arrange a refund of any fees or deposits paid by you. We reserve the right to deduct a handling charge for any credit card fees incurred.
Refund for services in progress
If you are not satisfied with services supplied which are in progress we will refund any fees paid on condition that not more than 10% of the agreed time allocated or training course delivery has been completed.
Postponement of services
We will make every effort to re-schedule provision of services if it is unable to take place on the agreed date. Alternative dates will be offered, and booking details amended.
Pre-service notice of cancellation
In the event that the client wishes to cancel agreed services the terms are:
More than 7 days notice given: Loss of deposit only.
Less than 7 days notice given: 50% of the service price charged.
These terms and conditions may only be modified by agreement in writing with Halfpenny Development Ltd. Other conditions do not apply unless agreed by Halfpenny Development Ltd in writing. A binding contract will be created when Halfpenny Development Ltd indicates its acceptance of an order in writing. Services may be withdrawn on the basis of a breach of these terms and conditions. Consumers’ statutory rights are determined by legislation including Sale of Goods Act 1979, Sale and Supply of Goods Act 1994, Consumer Transactions (Restrictions on Statements) Order 1976 and Unfair Contract Terms Act 1977. Halfpenny Development Ltd complies with Consumer Protection (Distance Selling) Regulations 2000.
The laws of the United Kingdom apply to the jurisdiction and governance of this site.